AI that talks to your customers

A salesperson who never sleeps. And never loses a lead.

AI agents answering by voice, WhatsApp and web around the clock. They answer questions, qualify, book appointments and hand you the customer while they're still warm. No shifts, no “we'll call you back”.

How many customers
are you losing without knowing?

Every call you don't pick up and every WhatsApp that takes too long is a customer already talking to your competitor. An AI agent doesn't let a single one get away.

0%

of calls to small businesses are made outside office hours. Exactly when there's nobody to answer them.

// and not one answers itself… until now

They call out of hours and nobody answers. That customer is already calling your competitor.

01
The agent answers 24/7, including in the small hours and in August.

Your team loses hours answering the same five questions over and over.

02
The AI answers the repetitive stuff instantly and frees up your team.

WhatsApp messages pile up and some go unanswered.

03
It replies on WhatsApp in seconds, leaving nobody on read.

Qualifying leads by hand is slow and, by the time you call, they've gone cold.

04
It qualifies on its own and hands you the warm lead, with all the context.

What we do

Agents that work like your best salesperson

Not a decision-tree chatbot from ten years ago. Genuine conversational AI, trained on your business, your tone and your products. Choose the channel it serves you on.

granvia-agent · voice

It answers calls, resolves the usual questions and books appointments, speaking naturally. No hold music, no “press 1”.

call · live
📞 Incoming call 00:12
● handled by AI
CallsDiaryNo waiting

It replies instantly on WhatsApp Business: catalogues, payment links and reminders. Where your customers actually are.

Ferretería López · WhatsApp
Have you got an appointment for Thursday?
Yes 👍 does 18:00 work for you?
Perfect
Booked ✓ See you then 🧀
WhatsAppCataloguePayments

An assistant on your website that qualifies the visitor, answers questions and takes them to the form or to book — before they head off to a competitor.

web widget
Hello, what do you need?
A quote for a website
Great. A shop or a corporate site?
ShopCorporate
QualifiesAnswersConverts

It answers at 3 in the morning, in August and on Black Friday with the same energy. And when the customer wants a human, it hands them over warm and with the context.

activity dashboard
🌙 03:14 · small hours Handled
🏖️ August · holidays Handled
🔥 Black Friday · peak Handled
// 0 missed calls this month
24/7365 daysWith context

Where it fits

A different agent for every business

We don't sell everyone the same bot. We train the agent on your sector, your catalogue and the way you speak.

01 — Retail and hardware

Stock enquiries and reservations

The customer asks about a product, the agent checks availability, reserves it and gives them a collection time. Without the shop phone ringing.

Live stockReservationsCollection
Ferretería López · WhatsApp
Have you got 22mm copper pipe?
Yes, 14 in stock. Shall I put one aside?
Yes, I'll come by at 6
Reserved ✓ See you then 👋
02 — Clinics and services

Books appointments without phone calls

It answers questions about opening times and prices and books the appointment straight into your calendar. No engaged tone, no appointment lost because nobody picked up.

DiaryReminders24/7
Book an appointment · Web
🗓Tuesday 10:00Free
Appointment confirmedDone
✉️Reminder sentAuto
03 — Property and B2B

Qualifies before you even call

It asks what you need to know (budget, area, urgency), filters out the tyre-kickers and passes you only the contacts worth having, with all the context.

QualifiesFiltersContext
Qualified lead
💶Budget: 180-220k
📍Area: town centre
🔥Urgency: highWarm

Two ways of serving a customer

The usual switchboard vs a Gran Vía agent

The process

From the first chat to your agent up and running

No endless projects. Within a few weeks you have an agent genuinely answering.

01

Diagnosis Free

We look at your channels, your FAQs and where you lose customers. At no cost.

02

Training

We feed the agent your information, your tone and your products. So it sounds like you, not like a robot.

03

Testing

We test it with you in real conditions until it answers the way you want. We adjust whatever's needed.

04

Live

We switch it on for voice, WhatsApp and/or web. We keep measuring and improving every month.

Frequently asked questions

A chatbot follows a rigid script; an AI conversational agent understands natural language, keeps the context and genuinely resolves things — bookings, questions, orders. We train it on your business so it sounds like you, not like a robot.

It depends which channels you serve (WhatsApp, web, phone) and how much you want it to resolve on its own. We start with a version that's useful and fits your budget; in the free consultation we give you a realistic range, with no inflated figures.

No. We use current language models trained on your business: they understand what people ask even if it isn't worded exactly, and they reply in your tone. And when something is beyond them, they hand over to a person without any fuss.

Yes. We connect it to your WhatsApp Business, your website, your CRM and your calendar. The agent isn't an island: it writes into the tools you already use and, when a human is needed, hands you the conversation with all the context.

Yes. We handle enquiries, appointments and orders 24/7 just the same for a clinic in Albacete as for an e-commerce operation covering the whole country. The agent works even while your team is asleep.

Stop losing customers out of hours.

No lock-in. No small print. A reply in under 24 hours.

623 402 964